FAQ - Frequently Asked Questions
DO YOU WORK WITH NEW SELLERS?
Yes. Let us use our experience to help you start and grow your Amazon business.
DO YOU WORK WITH INTERNATIONAL SELLERS?
Not at this time.
DO YOU PREP ONLINE OR RETAIL ARBITRAGE?
Yes we do.
IS THERE A SIGN-UP FEE?
No. There is no sign-up fee and there are no monthly fees or long-term contracts.
DO I HAVE TO ALLOW YOU ACCESS TO MY AMAZON ACCOUNT?
No. However, doing so:
WHAT TYPE OF ACCESS WILL YOU HAVE TO MY AMAZON ACCOUNT?
We don't have direct access to your Amazon account, but via a third-party application we have very limited access which allows us to view your shipments, print FNSKU labels and estimate and prepare shipping labels.
ARE THERE ANY DISCOUNTS?
Sure! If we can prep it faster (fewer skus, higher quantities per sku) we will work with you to reduce your per unit cost. Reach out to us to find out more.
WHERE ARE YOU LOCATED?
Rocklin, California. Just outside of Sacramento.
HOW FAST IS TURN-AROUND?
Most shipments will usually take 24 - 48 hours to turn around. Larger shipments may take longer.
HOW DOES IT WORK?
Allow us access to your Amazon account via third party software
Place your order and ship to our address
Create a shipment in Amazon Seller Central
Inform us of the shipment and send us a PDF of the item labels
We receive, unbox, count and thoroughly inspect your items
You will be notified of any shortages, overages or damaged items
We label your items and have access via third-party software to: 1) Access your shipments 2) Send box content information & 3) Print shipping labels
We box up your items and deliver ship via your small parcel or LTL carrier of choice
HOW DO I PAY FOR YOUR SERVICES?
We'll supply you with credit card authorization form when you set up your account with us. We’ll charge your credit card at the time of shipment and email you a detailed accounting of each transaction.